FAQ's

 

Where are you based?

We are based in Hartlepool in the north east of England.

Do the donkeys enjoy their work?

Yes.  Donkeys are working animals and enjoy being busy and having lots of attention and cuddles.  It is important for their health and well-being that they have exercise.  

Are you licensed?

Yes.  We are licensed by the local authority and 2 licences.  We are inspected by a vet and Hartlepool licensing department and have random spot checks from the local authority.  Please see our donkey rules and regulations page for more detailed information.

Do you have public liability insurance?

Yes. We are fully insured to attend events.  Copies of our insurance documents are sent prior to every event, together with a personalised risk assessment.  Please see our donkey rules and regulations page for more information.   

Are there any rider restrictions?

Yes.  Please see our donkey rules and regulations page.

How often do the donkeys work?

Please see our donkey rules and regulations page.

What happens at an event when a donkey has a poo?

We always remove all poo from every event that we attend and take it home with us.  When our miniature donkey Teddy attends indoor events, he wears his upsy daisy potty bag.  Teddy wears this made to measure lined material upsy daisy bag, to catch his poo.  This can be easily emptied by staff, is comfortable for Teddy to wear and ensures that floors and carpets are kept as tidy as possible indoors.    

Can the donkeys work indoors?

Our standard donkeys Sox, Hobo, Bandit and Joseph do not work indoors, due to their size, however, Teddy, (our miniature donkey), stands at just 24inches high, and is perfect for indoor work.  He wears his own made to measure potty bag, that prevents poo from dropping onto the floor indoors.  This can be emptied easily by staff and is comfortable for him to wear.

Do you provide free quotes for events?

Yes we do.  Please e-mail blackberrydonkeys@gmail.com, contact us on messenger through Facebook, (Blackberry Donkeys Donkey Hire), or call 07899810889.

How can I make a booking?

For more information please e-mail blackberrydonkeys@gmail.com or call 07899810889.

Are the donkeys well trained?

Yes, our donkeys are calm, trained and used to being around children and attending events.  They are always monitored by Marie and are always led, when out and about on the beach, or at special events.  Donkeys are naturally cautious and not stubborn.  With trust and encouragement from their handler, donkeys will deal with most situations.  All animals can still be unsure at times but Marie is always on hand to spot potential dangers that may worry the donkeys and give them reassurance.  

Do you provide the staff?

Yes. Only trained volunteers/staff, (donkey drivers), may lead the donkeys.

What do I need to provide if I would like to hire the donkeys?

Please contact Marie to discuss requirements in detail.

What type of events do you attend?

Blackberry donkeys can attend schools, fairs, fetes, churches, birthday parties, charity events and other special events, to give rides, conduct meet and greets or give donkey talks.    

Do you complete risk assessments?

Yes.  We complete risk assessments prior to every event.

Do riders need to wear helmets?

Helmets are not always needed.  When donkey riding on softer surfaces like sand

and grass, riding hats are not required.  When events are to be held on harder

surfaces, Blackberry Donkeys provide riding helmets in line with the current

safety standards, (PAS 015).